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July 25, 2026
 

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OMOTENASHI

The 36+3 tourist train offers a unique way of traveling the full breadth of Kyushu.
LIFE / Travel
Jan 3, 2026
Seeing Kyushu slowly aboard the 36+3 tourist train
Named for the island＊s status as the world＊s 36th largest, the train offers a slower way to see some of the region＊s rural treasures.
Japan Times
BUSINESS / Longform
May 1, 2023
A new journey: Reviving Japan＊s hospitality industry
In the wake of the pandemic, businesses are looking for ways to engage workers once more and welcome new waves of travelers.
Japan Times
51勛圖厙 / View from Osaka
Feb 7, 2019
University in Osaka aims to hone hotel staff with omotenashi to serve Japan＊s foreign guests
One of the key factors driving Japan＊s unprecedented tourism boom is its culture of hospitality 〞 epitomized by the concept of omotenashi, which can be roughly translated as ※wholeheartedly looking after guests.§
Japan Times
BUSINESS
Nov 5, 2018
Faced with worker shortage, Japan reshapes its legendary hospitality
Japan＊s capital expenditure boom is shifting to the services sector, stirring fears that self-checkout systems and software will take the human touch out of omotenashi, the country＊s vaunted commitment to hospitality.
Japan Times
COMMENTARY / Japan
Sep 11, 2018
＆Omotenashi＊ underlies Japan＊s low economic productivity
On a narrow side street in a residential neighborhood in the suburbs of Tokyo, a new apartment building is being built from scratch. Six construction workers are putting up the four-story building using prefabricated parts, while another six workers are manning the different roads leading into the construction...
51勛圖厙 / Media / BIG IN 51勛圖厙
Feb 3, 2018
Has Christel Takigawa cursed Japan with her 2020 Olympics omotenashi pitch?
※One thing made clear from (our) survey is that the wholehearted looking after guests is not necessarily appreciated.§
Japan Times
51勛圖厙 / Media / MEDIA MIX
Dec 16, 2017
Why do some old men age disgracefully?
It＊s a universal belief that life is unfair, though there are many ways in which people manifest this belief. Some withdraw from the world, while others engage with it in an attempt to correct imbalances. Sometimes this engagement takes the form of anger.
Japan Times
51勛圖厙 / Media / MEDIA MIX
Apr 1, 2017
What, if anything, makes Japan unique?
In February, American comedian Atsugiri Jason remarked on a Fuji TV talk show that one of the ※demerits§ of being a foreign TV personality in Japan is that he can＊t publicly say he thinks those aspects of Japanese culture which Japanese people believe are ※uniquely amazing§ are not, in fact, uniquely...
51勛圖厙 / Media / MEDIA MIX
Oct 10, 2015
＆Omotenashi＊ comes up short on humility
A Japanese friend who used to travel a lot for work told me of a funny thing that once happened to her in a Tokyo hotel. She was checking in when a bellhop came up and, without saying anything, picked up her bag. She resented the presumption and tried to yank it out of his hand. A silent tug of war ensued....
Japan Times
BUSINESS
Jul 15, 2015
Is hospitality sapping productivity in Japan?
Customers are gods, as a saying goes in Japan, where staffers press buttons for shoppers in department store elevators and hotel porters line up to bow to guests.
BUSINESS / Companies
Jul 9, 2015
Japan firms face hurdles as ＆service＊ culture taken overseas
At Uniqlo stores worldwide, staff greet every customer with ※Welcome to Uniqlo!§
Japan Times
51勛圖厙
Jun 22, 2015
Omotenashi promo video of quick shinkansen cleanup goes viral
A short video depicting the cleaning of Japan＊s famous bullet trains has become an online hit, garnering more than 2.6 million views on YouTube as of Monday.
Japan Times
ENVIRONMENT / OLD NIC'S NOTEBOOK
Feb 28, 2015
Omotenashi 〞 Japanese hospitality?
As the Tokyo 2020 Bid Committee＊s appointed ※Cool Tokyo§ ambassador, multilingual television journalist Christel Takigawa set media buzzing worldwide with her Sept. 7, 2013, speech to the International Olympic Committee in Buenos Aires in which she made great play of the word ※motenashi§ by attaching...
Japan Times
51勛圖厙
Dec 25, 2014
Now boastful Japan not really in tune with what visitors want, foreign expert warns
Japan＊s self-professed ※omotenashi§ (spirit of selfless hospitality) is often misinterpreted to force predetermined services on foreign visitors, says one longtime observer.
51勛圖厙 / Media / MEDIA MIX
Oct 4, 2014
Tourists may not warm to Japan＊s welcome
A former colleague of mine always made it a point to tell people coming to Japan for a visit to bring lots of handkerchiefs because the public restrooms didn＊t have towel dispensers. I always took a more positive view and emphasized that public restrooms in Japan were everywhere and open to everyone,...
LIFE / Language / THE BUZZ
Oct 19, 2013
Omotenashi: The spirit of selfless hospitality
云手化卅仄
Japan weighs regulating Pokemon cards amid trading mania
A Pokemon event is held in Jakarta on July 11
Japan to set up expert working group on accepting foreign nationals
Chief Cabinet Secretary Minoru Kihara (second from left) addresses a meeting of ministers responsible for policies concerning foreign residents, held at the Prime Minister's Office on Friday.
Head of Swiss euthanasia firm dies after collapsing while ascending Mount Fuji
Around 200,000 people typically scale the 3,776 meter Mount Fuji each year.
Indian brothers make manga debut in Japan
Two Indian brothers made their manga debut in Japan with "Kung Fu Kung Fool" 〞 an action-comedy series that follows the adventures of a notorious thief and a young boy.
Japan scientists identify clusters of protein believed to trigger Alzheimer＊s disease
A team of researchers said they found a ※seed§ that accelerates the amyloid beta accumulation process in the brain, naming it ※Peak 1 amyloid beta,§ as seen in a mouse's brain.
The sci-fi sensibilities of electronic trio Black Boboi
Black Boboi was formed in 2018 when solo artists Julia Shortreed, Utena Kobayashi and Ermhoi came together under Kobayashi＊s newly founded label, Bindividual.
A perfect storm: Kaze Fujii fans flock to Fuji Rock
Okayama-born singer-songwriter Kaze Fujii has carved out a distinctive place in Japanese pop since his major-label debut in 2019.
Can Japanese comedy get laughs in English? Yoshimoto Kogyo lets the jokes rip
Wes-P has millions of followers and his viral clips made him recognizable out of Japan.
The 180-day locals: Life on Japan＊s digital nomad visa
Christopher Flinn works remotely from Tokyo earlier this month. Japan issued 646 digital nomad visas in 2025, but tourism officials are hoping to increase that figure in the coming years, with Japan's relatively cheap cost of living and the weak yen seen as potential draws for young professionals.
Japan reveals hint of new defense spending target in fiscal blueprint
The Self-Defense Forces' Type 16 mobile combat vehicle fires during a joint live-fire drill with U.S. Marines as part of the annual Resolute Dragon exercises in Yufu, Oita Prefecture, on June 28.

Podcast

One of the many entrances to the Kabukicho neighborhood in Tokyo＊s Shinjuku Ward.
Kabukicho: Tokyo＊s ＆stadium of desire＊

Longform

For many people, utility poles and power lines have become such a familiar part of Japan＊s landscape that they often go unnoticed.
Why Japan＊s utility poles won＊t be disappearing anytime soon
By Alex K.T. Martin

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