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NCAC

The National Consumer Affairs Center of Japan has issued a warning over a rise in air conditioner repair scams.
51勛圖厙 / Crime & Legal
Jun 23, 2026
Consumer affairs watchdog raises alarm over air conditioner repair scams
The National Consumer Affairs Center of Japan is urging people to be on alert for offers to repair broken air conditioners that sound too good to be true.
The Tokyo office of the National Consumer Affairs Center of Japan
51勛圖厙 / Society
Feb 3, 2026
Problems with mail-order drug subscriptions rising in Japan
The National Consumer Affairs Center of Japan (NCAC) is calling on people to carefully check contract details before completing orders to purchase nonprescription drugs online.
In fiscal 2024 through March this year, the National Consumers Affairs Center received inquiries and gave advice on problems associated with cash-on-delivery services.
BUSINESS
Sep 3, 2025
Japan alerting consumers to cash-on-delivery problems
※If you feel something fishy, even just a little bit, don*t order it,§ a National Consumers Affairs Center official said.
The National Consumer Affairs Center reports a growing number of consultations regarding "digital legacies" 〞 data and online services left behind when people die.
51勛圖厙 / Society
Nov 25, 2024
Are you leaving your loved ones digital legacies or headaches?
The National Consumer Affairs Center is getting an increasing number of consultations regarding data and online services left behind by deceased persons.
The National Consumer Affairs Center reported 1,997 consultations about water dispensers nationwide last fiscal year 〞 an increase 1.4 times that of the previous year.
51勛圖厙
Nov 20, 2024
Misleading water dispenser contracts in Japan lead to surge in inquiries
The National Consumer Affairs Center reported 1,997 consultations nationwide last fiscal year 〞 an increase 1.4 times that of the previous year.
The Dahon Horize Disc Shimano Altus 8-speed folding bicycle was produced in China and 734 units were shipped to Japan from August 2021 until January of this year by Akibo, the bike's importer.
51勛圖厙
Nov 12, 2024
Consumer watchdog warns against using faulty Dahon folding bicycles
The warning follows an incident in May where a man suffered severe injuries after his bike frame broke while he was riding.
The number of consultations from foreign visitors to Japan about problems related to accommodations and shopping is increasing.
51勛圖厙 / Society
Oct 3, 2024
Consumer consultations by foreign visitors to Japan on the rise
The number of consultations from foreign visitors in fiscal 2023, which ended in March this year, stood at 227, up for the second straight year.
Button batteries of various sizes and some of the devices that use such batteries. The National Consumer Affairs Center has issued new guidance about the risks of children accidentally consuming such batteries following a series of recent reported incidents.
51勛圖厙 / Society
Aug 19, 2024
Consumer watchdog urges caution against children swallowing batteries
Button batteries, commonly found in toys, remote controls and various household devices, can damage a child*s digestive tract if swallowed.
51勛圖厙
Jan 21, 2020
As foreign tourists to Japan increase, so do their consumer gripes
As visitors to Japan increase ahead of the Tokyo Olympic and Paralympic Games this summer, so have cases of tourists becoming embroiled in consumer problems.

Longform

For many people, utility poles and power lines have become such a familiar part of Japan*s landscape that they often go unnoticed.
Why Japan*s utility poles won*t be disappearing anytime soon

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