Zoom's next act is a big threat to the rest of tech

COMMENTARY / World

Itu2019s clear Zoom isnu2019t satisfied with conquering just the videoconferencing category. There is more to come.

Zoom’s next act is a big threat to the rest of tech

It seems large technology companies are giving up on trying to beat Zoom, whose share of the videoconferencing market rose by 10 percentage points to 76% in the June quarter from the prior period.

It seems large technology companies are giving up on trying to beat Zoom, whose share of the videoconferencing market rose by 10 percentage points to 76% in the June quarter from the prior period. | REUTERS

By Tae Kim
Bloomberg

Aug 6, 2021

The pandemic catapulted Zoom Video Communications Inc. from a scrappy upstart into a $111 billion video-conferencing behemoth, central to the lives of millions of remote workers and other socially distant users.

Now, as COVID-19 vaccination rates allow for more of a return to normal, the obvious question is, what’s next? The answer could be a lot more than video chat.

This year is shaping up to be a pivotal time for Zoom. Industry watchers have questioned whether demand will ebb for the company’s core service as the economy haltingly reopens and users complain of “Zoom fatigue.”