At around 8:45 a.m. on Friday, June 5, my mother was knocked over by a man staring at his smartphone as he exited the ticket gates of the Seibu Ikebukuro Line at Ikebukuro, one of the busiest train stations in Tokyo. My mother, 78, has a bad left knee and uses a cane whenever she goes out. She struck the right side of her face on the ground.

By the time I arrived about 15 minutes later 〞 we had planned to meet on the platform before boarding an express train 〞 she was sitting in a Seibu staff room, assisted by station employees. Her right forehead was swollen and would soon force her right eye shut. A three-centimeter laceration beneath her eye was bleeding heavily.

※I told him to watch out and raised my hand to keep my distance, but it was too late,§ she told me.