The airline industry, yearning to bounce back from the prolonged global outbreak of COVID-19, is pulling out more tricks designed to get fliers back on board.
United Airlines on Sunday spiked its loathed $200 change fee for domestic flights and said that, beginning next year, customers can fly standby for free if a there¡¯s an available seat on the same day as their previously planned flight. Earlier in the day, American Airlines took the sting out of a 55 percent reduction in its October schedule by adding service to warm-weather destinations like Florida and Mexico.
¡°The travel industry recognizes the importance of its most loyal customers,¡± said Victoria Walker, who writes for travel blog The Points Guy, noting that more carriers and hotels have been adding promotions. ¡°What we¡¯re seeing is the industry getting really creative and targeting people who are pretty set on traveling, be it for work or a change of scenery.¡±
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