For months, Girmay Mengesha has been an unofficial translator and health adviser in the public-housing tower he shares with hundreds of migrants in Melbourne.

The Ethiopian-born immigrant jumped into the informal role when he noticed most COVID-19 information was in English, rather than the 10 different languages spoken in his block.

¡°Our people were scared,¡± the 30-year-old said. ¡°The lack of information meant we had to improvise.¡±