Uber Technologies Inc.¡¯s incoming chief executive officer, Dara Khosrowshahi, inherits an embattled global business with crises sprawling across continents.
Since Uber¡¯s founding in 2009, the San Francisco-based company has tested the world¡¯s tolerance for disruption and rule-breaking. The company¡¯s toe-stepping ways, overseen by co-founder and former CEO Travis Kalanick, helped the ride-hailing company grow to more than 600 cities and a $69 billion (about ?7.45 trillion) private valuation.
But the startup¡¯s aggressive approach left a trail of self-inflicted wounds along the way. Those controversies ¡ª including raising doubts about a passenger¡¯s rape, the use of software meant to evade law enforcement officials, an intense human resources investigation sparked by sexual harassment charges, and a fierce legal battle with Alphabet Inc.¡ª ultimately felled Kalanick after some of Uber¡¯s largest investors asked for his resignation in June.
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