¡°Hello and welcome. I can tell you about money exchange, ATMs, opening a bank account or overseas remittance. Which one would you like?¡±
This greeting is not uttered by a human employee but, instead, a diminutive robot named Nao. Just 58 cm tall, the humanoid will be deployed on a trial basis at one or two branches of Mitsubishi UFJ Financial Group Inc. in April to help customers with their enquiries.
It ¡ª I¡¯m really struggling not to say ¡°she¡± ¡ª is just one of an increasing number of robots working in customer-service positions in Japan.
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